April 24, 2025, marked the sixth annual Financial Institution Pro Bono Day® (FIPBD®) event, led by Corporate Pro Bono (CPBO), the global in-house project of Pro Bono Institute (PBI), in collaboration with dozens of legal departments from the financial and insurance sectors. Pro bono leaders from legal departments, in partnership with law firms and legal services organizations, organized 71 pro bono service and training opportunities, continuing to expand access to justice through the delivery of vital legal services to underserved communities.
The FIPBD industry day of pro bono service increases access to justice for low-income and marginalized communities. The event promotes in-house pro bono engagement and encourages collaboration across the financial and insurance industries, as well as with law firms and legal services partners. In addition to legal clinics and training sessions, several companies hosted community service events as part of their broader commitment to public service.
The FIPBD event highlights the importance and impact of pro bono service, affirming the legal profession’s commitment to fairness, dignity, and the public good through meaningful support for individuals and communities in need.
On April 24, approximately 1,200 financial and insurance company volunteers and their partners came together to address critical legal needs in their communities. More than 800 in-house attorneys and legal staff participated in an FIPBD event, offering legal support and guidance on a wide range of issues affecting low-income and marginalized individuals. More than 350 law firm volunteers joined their in-house colleagues.
Legal services provided included:
Collectively, FIPBD event volunteers served more than 1,100 clients. In addition to providing direct legal services, volunteers helped provide support and create lasting resources for more than 50 small businesses and nonprofit organizations, including innovative tools and materials that will continue to support individuals and organizations well beyond the event.
This year, 42 legal departments from the financial and insurance sectors organized or participated in an FIPBD event, reflecting continued growth and deepening commitment across the industry. Companies organizing FIPBD 2025 events included: Affirm, Apple Bank**, Ares Management, Atlantic Union Bank, Bank of America Corporation**, Bank OZK, The Bank of New York Mellon Corporation**, Barclays Bank PLC**, Barings, Bloomberg L.P.**, BMO Financial Group**, Brex, Brighthouse Financial, Capital One Financial Corporation**, CIBC (Canadian Imperial Bank of Commerce), Citi**, Citizens Bank, Discover Financial Services**, DTCC (Depository Trust & Clearing Corporation), Galileo Financial Technologies, JPMorgan Chase, Key Bank, KPMG**, Liberty Mutual, Nationwide Mutual Insurance Company**, Navy Federal Credit Union, The PNC Financial Services Group, Inc.**, Prudential Financial, Inc.**, Raymond James Financial, Regions Bank, SMBC Group, Société Générale, State Farm Mutual Automobile Insurance Company**, StepStone Group, TD Bank, U.S. Bancorp**, UBS, The Vanguard Group, Inc.**, Wells Fargo, Ziff Davis, Zurich North America. Additional legal departments that volunteered at an FIPBD event included: Amazon.com, Inc.**, AT&T Inc.**, Honeywell International, Inc.**, Jacuzzi, Merck & Co., Inc.**, and T-Mobile. CPBO team members also joined these legal departments in volunteering at FIPBD events.
CPBO thanks these legal departments and the many law firms and legal services organizations they partnered with to organize these pro bono service and training opportunities.
The FIPBD event affirms the legal community’s commitment to serving those in need. Its collective impact extends far beyond a single day. Volunteers provide not only legal services but also dignity, clarity, and hope to individuals facing complex legal challenges. These efforts leave a lasting mark on the clients they support and within their professional communities.
The power of the FIPBD event is best captured through the voices of those who participated. Volunteers and clients alike shared meaningful reflections on the day’s significance.
Volunteers expressed deep appreciation for the opportunity to provide meaningful assistance to those in need of legal services. Volunteers noted the satisfaction of seeing their efforts directly benefit individuals and communities, and many expressed interest in continuing their pro bono involvement in the future.
The FIPBD industry day of pro bono service plays a vital role in supporting clients, with many expressing immense gratitude for the legal support they received. Clients highlighted how the services provided helped address their immediate legal needs and empowered them to move forward with confidence.
CPBO extends sincere thanks to all volunteers, legal departments, law firms, and legal services partners who contributed to the success of #FIPBD2025. Together, we are #ProBonoProud to expand access to justice and foster a culture of service within the financial and insurance sectors—one client, one clinic, and one day at a time.
* denotes a Law Firm Pro Bono Challenge® signatory
** denotes a Corporate Pro Bono Challenge® signatory
† denotes a Law Firm Pro Bono Project® member
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Affirm, Brex, Citigroup, Inc.**, SMBC Group, Société Générale, U.S. Bancorp**, Wells Fargo, Zurich**, and T-Mobile | Davis Wright Tremaine*† | The Veterans Consortium |
Discharge Upgrade Intake Clinic with The Veterans Consortium
Volunteers participated in a virtual clinic to help The Veterans Consortium evaluate veterans’ eligibility to apply for a discharge upgrade. Working in teams, volunteers gathered information about the veteran’s military service, documented the circumstances leading to their discharge, and completed intake forms to assist in the evaluation for full representation.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Barings, Brighthouse Financial, KPMG**, TD Bank, U.S. Bancorp** | McGuireWoods*† | North Carolina Pro Bono Resource Center |
Driver’s License Restoration Clinic
Participating virtually, volunteers were trained to review records and worked in teams to draft advice letters, helping clients take steps toward restoring their licenses.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America**, Capital One**, Citigroup, Inc.**, State Farm**, Discover**, Galileo Financial Technologies, Key Bank, Navy Federal Credit Union, U.S. Bancorp**, Wells Fargo, Amazon, Jacuzzi, T-Mobile | Davis Wright Tremaine*† | Pro Bono Institute |
Empowering & Protecting Consumers: A CLE on Legal Strategies for Scam Prevention
Panelists from Amazon, BBB Institute, Davis Wright Tremaine, and Pro Bono Institute provided a virtual CLE discussion on protecting survivors of online scams. Participants learned legal strategies, discovered cutting-edge resources, and explored compliance issues and company responses.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Affirm, Société Générale, US Bancorp**, Wells Fargo, Ziff Davis | Davis Wright Tremaine*† | Legal Aid Chicago |
Expungement Clinic with Legal Aid Chicago
Volunteers participated in a virtual clinic to assist clients in preparing their expungement and sealing petitions, including drafting petitions for pre-screened clients.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Apple Bank**, Bloomberg**, BNY Mellon**, Citigroup, Inc.**, State Farm**, Liberty Mutual, SMBC Group, US Bancorp**, Wells Fargo, T-Mobile | Davis Wright Tremaine*† | Mapping Segregation in Washington, DC |
Mapping Clinic with Mapping Segregation in Washington, DC
Participating virtually, volunteers assisted with mapping racially restrictive covenants in Washington, DC, as part of the Mapping Segregation project. Volunteers learned about the history of restrictive covenants and redlining, and then identified these covenants in historic property deeds and entering data into a mapping database. The resulting maps will be publicly available and used by the DC government to address past discriminatory practices.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Citizens Bank | Goodwin Procter*† | Volunteer Lawyers Project |
Remote Answer & Discovery Clinic
Volunteers participated in a virtual clinic to assist individuals whose landlords have served them with a Notice to Quit in generating their Answer and Discovery forms using a tool designed for pro se litigants. Volunteers drafted forms such as notices of transfer to housing court and motions to dismiss.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Citigroup, Inc.**, Citizens Bank, StepStone Group | Goodwin Procter*† | Immigration Institute of the Bay Area |
Remote Citizenship Clinic
Volunteers participated in a virtual clinic to assist legal permanent residents in completing their naturalization applications, helping eligible individuals and families take the final step toward becoming U.S. citizens.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Citigroup, Inc.**, US Bancorp** | Goodwin Procter*† | The Access Project |
Remote Clean Slate Clinic
Volunteers participated in a virtual clinic to assist community college students with clearing their records of old criminal convictions, helping remove barriers to employment, housing, and education.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Ares Management, Barclays Bank**, Bloomberg** | Latham & Watkins*† | Neighborhood Entrepreneur Law Project Clinic (NELP) |
Remote Legal Clinic for Microentrepreneurs
Participating virtually, volunteers supported a legal clinic and provided free legal services to NYC-based microentrepreneurs of limited economic means seeking to achieve financial stability through entrepreneurship. Volunteers addressed questions related to entity formation, contracts, intellectual property, and other small business-related matters.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Vanguard** | SeniorLaw Center |
SeniorLaw Center Estate Planning
Participating virtually, volunteers supported a legal clinic and provided free legal services to NYC-based microentrepreneurs of limited economic means seeking to achieve financial stability through entrepreneurship. Volunteers addressed questions related to entity formation, contracts, intellectual property, and other small business-related matters.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Perkins Coie*† |
Sky’s the Limit Entrepreneur Clinic
Participating virtually, volunteers provided valuable guidance by answering basic legal questions for entrepreneurs, helping them navigate the legal aspects of starting and growing their businesses with clarity and confidence.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
PNC Bank** | Bradley Arant Boult Cummings*† | Volunteer Lawyers Birmingham |
Wills Clinic for US Military Veterans and Birmingham City First Responders
Volunteers assisted U.S. military veterans and first responders in preparing wills, advance health care directives, and general powers of attorney. A virtual training was provided to lawyers in advance of the in-person clinic.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Regions Bank | Volunteer Lawyers Birmingham |
Wills for Heroes Clinic
Volunteers assisted individuals in preparing simple wills and power of attorney documents, helping them take important steps to protect their property and plan for the future.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Bank OZK | Kutak Rock | Arkansas Legal Aid, Center for Arkansas Legal Services |
Free Civil Legal Clinic
Volunteers provided support with beneficiary deeds, vital records, records sealing, and housing discrimination consultations. They received in-person training and CLE, along with all necessary forms, and supplies.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America** | Snell & Wilmer* | Bet Tzedek Legal Services |
Virtual Conservatorship Clinic with Bet Tzedek Legal Services
Participating virtually, volunteers assisted clients in preparing conservatorship petitions. Volunteers guided clients through a series of questions to complete the required forms.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Latham & Watkins*† | Social Justice Collaborative |
Adjustment of Status Virtual Clinic
Participating virtually, volunteers assisted pre-screened asylees with their green card applications. Working in pairs and often with interpreter support, they conducted interviews and completed online immigration forms, providing critical support and generating significant cost savings for immigrant families in California.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citigroup, Inc.** | Shutts & Bowen | Bay Area Legal Services |
Domestic Violence and Family Law Pro Bono Training Clinic
Volunteers provided training and legal education on domestic violence and family law issues to prepare attorneys and support staff to offer pro bono services.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Raymond James Financial | Florida Rights Restoration Coalition |
FRRC Docket Research for Returning Citizens
Participating virtually and in person, volunteers helped research court dockets from various Florida counties to determine whether returning citizens owed any fees or fines and how much they needed to pay to regain their voting rights under Florida law.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| U.S. Bancorp** |
DeKalb Pro Bono Wills Clinic
Volunteers assisted clients with simple will and health document preparation, conducting virtual client intake and drafting wills and health documents, as well as reviewing and signing the documents with clients in-person.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Iowa Legal Aid |
Des Moines Metro ID Clinic
Volunteers assisted clients in applying for vital records, including birth certificates, Social Security cards, and state-issued IDs, providing guidance to help them obtain essential identification documents.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| PNC Bank** | Stinson* | Kansas Legal Services |
Expungement Clinic
Volunteers participated in an expungement clinic, where they worked closely with clients to assist in preparing expungement petitions. By providing guidance and support throughout the process, they helped individuals take important steps toward clearing their criminal records and improving their future opportunities.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citizens Bank | Morgan, Lewis & Bockius* | Project Citizenship |
Naturalization Clinic
Volunteers assisted clients with completing the required paperwork for applying for U.S. citizenship, helping them review their records and ensure all necessary forms were properly filled out. The clinic provided essential support, helping individuals, who represented 14 different countries and traveled from communities across Massachusetts, take an important step toward accessing new resources and opportunities.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Goodwin Procter*† | Lawyers for Civil Rights Boston |
Remote MA Small Business Owners Clinic
Participating virtually, experienced volunteers assisted small business owners in Massachusetts with legal questions, focusing on intellectual property, leasing, and general corporate work.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America**, Wells Fargo | Morgan, Lewis & Bockius* | Lawyers Clearinghouse |
WISP Legal Clinic for Non-Profits
Volunteers participated in a clinic to assist non-profit organizations with the creation or review of Written Information Security Program (WISP) materials. In compliance with Massachusetts law, which requires any corporate entity handling personal information to establish and enforce a WISP, volunteers worked in teams alongside MA-barred attorneys to ensure organizations met these legal requirements.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Immigrant Law Center of MN |
Naturalization Clinic
Volunteers assisted clients with the naturalization process by completing a recorded training, reviewing case materials, and participating in an in-person clinic. During the clinic, attorney teams met with clients to prepare and file naturalization applications, with one team member entering a formal appearance to provide full representation through the completion of the case, including USCIS interview preparation and attendance.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** (St. Louis/O’Fallon Legal Team) | Bryan Cave Leighton Paisner*† | Legal Services of Eastern Missouri |
Health Care Directive & POA Clinic
Volunteers assisted clients in completing health care directives, health care power of attorney forms, and financial power of attorney forms, helping ensure clients had the necessary legal documents in place for important health and financial decisions.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Bryan Cave Leighton Paisner*† | Midwest Innocence Project |
Midwest Innocence Project Training
Volunteers attended a training led by the Midwest Innocence Project, offering insights into their work to free the wrongfully convicted and guidance on how to support their mission through pro bono efforts.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Prudential Financial, Inc.** | Lowenstein Sandler*† | Volunteer Lawyers for Justice |
Volunteer Lawyers for Justice Clinic for Tenants Facing Eviction
Participating virtually, volunteers provided advice and counsel to individuals and families facing imminent eviction in landlord/tenant court. They partnered with legal organizations to assist tenant defendants in eviction actions, helping them better represent themselves in court against landlords with experienced counsel.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Prudential Financial, Inc.**, AT&T | McCarter & English*† | Volunteer Lawyers for Justice |
Volunteer Lawyers for Justice Debt Relief Clinic
Participating virtually, volunteers assisted low-income individuals struggling with consumer debt by helping them evaluate their suitability for bankruptcy and addressing a wide range of debt issues, including credit card debt and loans.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Prudential Financial, Inc.**, Merck & Co.** | Chiesa Shahinian & Giantomas | Volunteer Lawyers for Justice |
Volunteer Lawyers for Justice Divorce Clinic
Participating virtually, volunteers assisted litigants with preparing the necessary paperwork to file for divorce or respond to a pending divorce action. They also provided guidance on how to navigate each step of the divorce process, offering valuable support to individuals without requiring prior family law experience.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Prudential Financial, Inc.**, AT&T, Merck & Co.** | Duane Morris*, Gibbons*†, K&L Gates*†, McCarter & English*†, Morgan, Lewis & Bockius* | Volunteer Lawyers for Justice |
Volunteer Lawyers for Justice Expungement Clinic
Participating virtually, volunteers assisted individuals with criminal records in understanding which matters are eligible for expungement. They accessed and reviewed documentation, providing brief counsel and advice to help clients navigate barriers to reentry, such as employment, education, housing, and other services.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Capital One** | Blank Rome* | Legal Services NYC |
Housing Stability for Seniors and People with Disabilities: Senior Citizen/Disability Rent Exemption Increase
Participating virtually, volunteers provided remote, limited-scope assistance to help senior citizens apply for the Senior Citizen Rent Increase Exemption program through an online application and submit supporting documents. After submission, volunteers will monitor the cases for about a month during the review process.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Volunteers of Legal Service |
Microenterprise Project – Lunch & Learn Session
Volunteers attended a Lunch & Learn session about how lawyers can assist existing and aspiring entrepreneurs with legal needs such as contracts, corporate governance, and other essential business matters, helping promote financial stability through pro bono legal support.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| UBS | Sullivan & Cromwell | Lawyers Alliance for New York |
Pro Bono Contract Review Clinic
Volunteers reviewed contracts for nonprofit organizations, supporting community groups that provide vital services to low-income New Yorkers. By offering transactional legal assistance, they helped strengthen the operations of organizations working to improve the quality of life in local neighborhoods.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| DTCC | Cleary Gottlieb Steen & Hamilton* | The Bronx Defenders |
Reentry Clinic with The Bronx Defenders & the Center for Employment Opportunities
Volunteers participated in a limited-scope reentry clinic to educate individuals with criminal records on their rights, protections, and tools available to overcome employment barriers. Following a Know Your Rights presentation, they conducted intake interviews to help identify criminal record errors, explain relevant laws, and assess potential employment discrimination issues needing further support.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Cadwalader, Wickersham & Taft† | New York Legal Assistance Group |
The Mobile Legal Help Center
Volunteers conducted intake interviews with clients aboard the Mobile Legal Help Center, providing information and advice on a range of legal issues, including public benefits, housing, family law, employment, and immigration. Supervised by legal staff, they received training materials and a recorded webinar in advance to support their work.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America** | Fried, Frank, Harris, Shriver & Jacobson* | New York Legal Assistance Group |
The Mobile Legal Help Center
Volunteers conducted intake interviews with clients aboard the Mobile Legal Help Center, providing information and advice on a range of legal issues, including public benefits, housing, family law, employment, and immigration. Supervised by legal staff, they received training materials and a recorded webinar in advance to support their work.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America** | McGuire Woods*† | Volunteers of Legal Service (VOLS) |
Life Planning Documents for Clients of Limited Means
Volunteers participated in a pro bono clinic to assist clients of limited means with life planning documents. Volunteers helped prepare essential documents such as wills, powers of attorney, and advance medical directives, providing clients with peace of mind and ensuring their wishes are legally protected.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bloomberg** | Goodwin Procter*† | Access Justice Brooklyn |
Pro Se Uncontested Divorce Clinic
Volunteers assisted low-income women in filing uncontested, pro se divorce petitions, supporting clients who have typically already settled custody, visitation, and support issues but have not yet filed for divorce due to financial constraints or fear of severing their legal relationship with their spouse.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America**, Wells Fargo, Honeywell** | Bradley Arant Boult Cummings*†, Cadwalader†, Hutchins Law Firm, McGuireWoods*†, Moore & Van Allen† | Legal Aid of North Carolina |
Charlotte Triage Eviction Courthouse Clinic
Volunteers assisted tenants facing eviction in Mecklenburg County small claims court by interviewing and advising clients on-site at the courthouse. Where legal defenses or resolution opportunities were identified, volunteers provided in-court representation.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | K&L Gates*† | Legal Aid of North Carolina |
Charlotte Triage: Child Custody Complaint Drafting Workshop
Volunteers received training to process client information and draft pro se child custody complaints for domestic violence survivors. They interviewed clients, provided advice on the custody process, and prepared complaints for clients to file themselves, along with a closing advice letter.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | McGuireWoods*† | Charlotte Center for Legal Advocacy |
Special Immigrant Juvenile Status Training
Volunteers participated in a CLE training on handling Special Immigrant Juvenile Status (SIJS) custody cases, followed by team-based casework in partnership with a legal aid organization. They received guidance and support to assist clients through the SIJS process.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America** | Bradley Arant Boult Cummings*† | National Veterans Legal Services Program |
Veteran Discharge Upgrades
Volunteers assisted veterans seeking discharge upgrades. By assisting with these critical applications, volunteers help veterans navigate the process of appealing for an upgrade, which can improve their eligibility for benefits, such as health care, education, and disability compensation.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Nationwide Mutual Insurance Company** | Carpenter Lipps | Legal Aid of Southeast and Central Ohio |
Central Community House Brief Advice Clinic
Volunteers sponsored and staffed a brief advice clinic, providing counsel and guidance on real-life legal issues such as landlord-tenant concerns, consumer credit, and family law matters. The clinic continues to support the Near East Side community of Columbus, offering valuable assistance to individuals in need.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Wells Fargo | Faegre Drinker*† | Volunteer Lawyers Network |
SIJS Predicate Order Clinic
Volunteers assisted clients initiating custody or guardianship cases related to Special Immigrant Juvenile Status (SIJS). Volunteers participated in training, followed by client meetings conducted by phone, preparing filings and including their appearances, with one team member providing full representation through the case’s completion, including petition filing and court hearing attendance.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| PNC Bank** | Blank Rome* | HIAS |
HIAS Pennsylvania Refugee Green Card Clinic
Volunteers assisted refugees in preparing their green card applications, guiding them through the process to ensure they had the necessary documentation and support to navigate this important step toward permanent residency.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Vanguard** | Support Center for Child Advocates |
SCCA Annual Gala (Volunteerism Event)
Volunteers assisted the Support Center for Child Advocates with their annual award night and gala, contributing to the center’s mission of providing free legal representation to foster children in Philadelphia.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Vanguard** | SeniorLaw Center |
SeniorLaw Center Hotline Volunteer
Participating virtually, volunteers took calls from senior citizens on the SeniorLaw Center hotline, offering assistance on a variety of legal issues. They provided valuable support and guidance, helping seniors navigate their legal concerns with expertise and care.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** (Irving, Texas Legal Team) | Bradley Arant Boult Cummings*† | American Bar Association |
Clear the Queue – Texas Free Legal Answers Clinic
Volunteers addressed legal questions submitted by Texas residents to the American Bar Association’s website portal. After a training session led by the American Bar Association, volunteers assisted Texas residents with questions related to consumer debts, business partnership disputes, landlord/tenant rights, bankruptcy, and custodial rights, among others.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America** | McGuireWoods*† | Dallas Volunteer Attorney Program |
Wills Clinic
After attending a CLE program, volunteers provided in-person assistance to clients, helping draft and execute wills and other essential life-planning documents.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Capital One** | Virginia State Bar |
Virginia Free Legal Answers Pro Bono Clinic
Volunteers participated in the Virginia Free Legal Answers Pro Bono Clinic, a legal advice clinic where qualifying users could post civil legal questions to be answered at no cost by pro bono attorneys. Volunteers were paired in groups to answer questions in real time, offering valuable legal support to individuals in need.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
Atlantic Union Bank | Hunton Andrews Kurth LLP*† | Greater Richmond Bar Foundation |
Wills Clinic
Volunteers assisted low-income individuals, frontline workers, seniors, and veterans by preparing basic wills, powers of attorney, and advance medical directives. Through the clinic, clients received essential life-planning documents, helping ensure their wishes are honored and reducing the need for burdensome court proceedings to resolve end-of-life decisions.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Capital One** | DLA Piper*† | Legal Counsel for the Elderly |
Schedule H Tax Refund Clinic
Participating virtually and in person, volunteers received training from experts before working with lower-income, older residents who may be eligible for tax credits. They helped clients navigate the process, offering guidance and support to ensure access to important financial benefits.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| BNY Mellon**, Capital One**, PNC Bank** | Wilmer Cutler Pickering Hale and Dorr*†, Cooley*†, Blank Rome* | DC Bar Pro Bono Center |
Small Business Brief Advice Legal Clinic
Volunteers participated in a walk-in legal clinic providing brief legal advice for community-based entrepreneurs with general legal questions about their aspiring or existing small businesses.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | AO Shearman* |
UNHCR / RefWorld Case Law Project
Participating virtually, volunteers reviewed case law from various jurisdictions to assist in updating a comprehensive database used by the UN Refugee Agency. They contributed to expanding the collection of international judgments and decisions, which supports the agency’s mission to provide critical legal information on refugee protection.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| JPMorgan Chase, Wells Fargo | Chapman & Cutler | HIAS |
Asylee/Refugee Green Card Intake Clinic
Participating virtually, volunteers assisted screening asylees and refugees for eligibility to file green card applications. They completed intake forms and supported the legal team with green card intake interviews across the United States.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America**, BMO Financial Group**, JPMorgan Chase, Wells Fargo | Chapman & Cutler | Chicago Volunteer Legal Services |
Civil Legal Issues Intake Clinic
Participating virtually, volunteers supported a legal services organization by interviewing clients to assess their needs and eligibility for pro bono assistance. Using a structured intake form, they spoke with clients about their legal issues and prepared information to help match cases with volunteer attorneys.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Various | Baker McKenzie*† | Terre des hommes Foundation |
Justice in Action Pro Bono Sprint – Stop and Search: Focus on Real Rights of Children
Justice in Action Pro Bono Sprints are virtual half-day sessions hosted by Baker McKenzie that bring together volunteers to work on critical pro bono projects. Volunteers helped develop resources to educate and empower youth about their rights when interacting with law enforcement. This work supports the Real Rights Project for the Global Initiative on Justice with Children and the Terre des hommes Foundation.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Various | Baker McKenzie*† | Street Rights |
Justice in Action Pro Bono Sprint – Street Rights for Mothers: Global Laws Impacting Mothers and Kids
Justice in Action Pro Bono Sprints are virtual half-day sessions hosted by Baker McKenzie that bring together volunteers to work on critical pro bono projects. Volunteers researched the legal rights of mothers and children in challenging situations, particularly in South Africa, where mothers risk losing custody of their children when taking them to work on the streets. This work supports Street Rights, a British NGO focused on redefining human rights law for street children.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Various | Baker McKenzie*† | International Children’s Justice Alliance |
Justice in Action Pro Bono Sprints – Child Climate Migrants: Protecting Displaced Children of the World Crossing Borders Seeking Safety
Justice in Action Pro Bono Sprints are virtual half-day sessions hosted by Baker McKenzie that bring together volunteers to work on critical pro bono projects. Volunteers researched the legal protections for children displaced by climate disasters, focusing on unaccompanied minors fleeing to other countries for safety. This work supports the International Children’s Justice Alliance and contribute to the World Congress on Justice with Children.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| CIBC | Norton Rose Fulbright Canada*† | Pro Bono Ontario |
Pro Bono Ontario Free Legal Advice Hotline
Volunteers participated remotely and in-person to provide legal advice free of charge to low-income Canadians facing everyday legal issues. They offered up to 30 minutes of legal advice on a wide range of topics, including civil procedure, employment law, housing, and consumer protection.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| BMO Financial Group** | Pro Bono Ontario |
Pro Bono Ontario Free Legal Advice Hotline
Participating virtually, volunteers took calls for the Pro Bono Ontario Free Legal Advice Hotline, offering up to 30 minutes of free legal advice to qualifying Ontarians who cannot afford a lawyer. Volunteers provided ongoing assistance remotely, with additional training and instructions offered to everyone who signed up to ensure effective support for callers.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | Jones Day |
Global Compendium – Human Trafficking Laws
Participating virtually, volunteers helped research country chapters on local legislation related to human trafficking laws. They provided valuable insights and information to support efforts in understanding and addressing human trafficking within different countries.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America (Hong Kong, China, Singapore, Malaysia, Australia, Japan, India and Korea Offices)** | Justice Centre |
Justice Centre Lunchtime Talk
Volunteers attended a lunchtime talk hosted by the Justice Centre, a non-profit organization that provides support to refugees, asylum seekers, and other forced migrants in Hong Kong SAR. The talk covered the organization’s mission, offering opportunities to get involved.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Bank of America** | A&L Goodbody |
Know Your Rights: Working in Ireland
Volunteers delivered a session for international protection applicants on employment rights in Ireland, covering work visas, starting a business, opening bank accounts, and protections against workplace discrimination.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | White & Case*† |
Billion Child Foundation
Volunteers assisted the Billion Child Foundation in drafting a comprehensive licensing agreement that outlines the terms and conditions under which a South African non-profit organization will operate its educational program. The agreement was designed to align with local laws and best practices, supporting the foundation’s goal of expanding its transformative program to schools throughout South Africa over a five-year period.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | AO Shearman* |
BEE Programme – Financial Literacy for Primary School Students (Volunteerism Event)
Volunteers supported a financial literacy initiative for primary school students, participating in an interactive workshop focused on advertising and branding. As part of a multi-session program, students formed mock companies to design, market, and sell a product, learning key financial concepts along the way.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | AO Shearman* |
ReStart – Employability for Over 50s – Mock Interview and CV Review (Volunteerism Event)
Participating virtually, volunteers conducted mock interviews and reviewed CVs for individuals over 50, helping to build confidence and improve job readiness as they re-enter the workforce.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | Clifford Chance |
Refugee Support Scheme Virtual Training Session
Participating virtually, volunteers attended a refugee support training session and researched conditions in various countries of origin, preparing memos to help inform legal teams and support refugee clients more effectively.
| Participating Legal Department | Law Firm Partner | Legal Services Partner |
| Citi** | A&L Goodbody |
Supporting Local Charity on GDPR Laws
Volunteers provided General Data Protection Regulation and children’s rights-related support and training to a local charity in Northern Ireland, helping the organization understand and comply with data protection regulations that impact their work with individuals in the European Union.
